General term & conditions

1. APPLICABILITY

1.1 These General Terms & Conditions apply to all Engagements.
1.2 We shall perform the Engagement with due observance of the applicable Dutch national laws and regulations.

2. START OF THE ENGAGEMENT

2.1 The Engagement takes effect as soon as we have received the written agreement regarding the Engagement signed by you and by us.

3. YOUR OBLIGATIONS

3.1 You shall guarantee the accuracy, completeness and reliability of the information and documentation provided to us. 3.2 Any additional costs and damage caused by the delay in the executing of the engagement resulting from failure to make available the requested information, documents, facilities and/or staff, or failure to do so on time or in the proper form, shall be for your account and risk.

4. EXECUTION OF THE ENGAGEMENT

4.1 We shall carry out all work to the best of our knowledge and ability, and in accordance with professional standards.

5. CONFIDENTIALITY AND DATA PROTECTION

5.1 We shall neither disclose confidential information and personal data nor provide such information to third parties.

6. INTELLECTUAL PROPERTY

6.1 We reserve all intellectual property rights in relation to products of the intellect that we use or have used and/or develop or have developed within the framework of the executing of the Engagement.

7. FEE

7.1 If pricing factors,  are subject to change between the starting date of the Engagement and completion of the work under the Engagement, we have the right to adjust the agreed fee accordingly.

7.2 All fees are exclusive of turnover tax and other government levies, if any, to which we are subject and which shall be recharged to you.

8. PAYMENT

8.1 Payments, denominated in the currency indicated in the invoice, shall be remitted to a bank account by invoice. All invoices are due within 10 days of their date.

8.2 All judicial and extrajudicial (collection) costs that we incur in connection with your failure to comply with your (payment) obligations are for your account.

9. COMPLAINTS

9.1 Complaints shall not suspend your obligation to pay. Under no circumstance shall you be entitled, by virtue of a complaint in respect of a certain service, to defer or refuse payment for other services provided by us to which the complaint does not relate.

10. DELIVERY PERIOD

10.1 The commission is still two weeks before to cancel. By cancelling the contract, for research and possible tickets and administration cost charged to you.

11. LIABILITY

11.1 We shall carry out our work to the best of our ability, while exercising the due care that may be expected of us. If an error is made as a result of you providing incorrect or incomplete information, we are not liable for any resulting damage.

11.2 Any additional cost during the contract and not described in the contract be paid to the client.